With the recent changes to sta.sh the images display settings is no longer defaulted to full size and all previews are in the jpeg files. This means in order for the Design Admin to properly review imports they must be able to download the import file in order to see it at full size and verify the file type is correct. You can see how to update these settings below.

5. Click "Save and Exit". Remember do not click submit as imports are not allowed to be uploaded to players galleries

Updating your sta.sh presets to upload at the files original size and allow for downloads will ensure that these settings are the default for all new uploads to your sta.sh. 

Here is how to update your sta.sh presets:

1. On the menu on the left side of your sta.sh main page click the "Presets" button

2. In the "Preset Templates" menu. Under "Display Options", select the "Original (2494 x 1786 pixels)" option from the dropdown. Then make sure the "Allow free download of source file" is toggled on. The dot should be to the right of the toggle as shown in the Updating Individual Files example..

3. Click "Apply" at the bottom of the menu